discord maybe
[I work @ Microsoft, am totally uninvolved in all of this, all comments are my own and personal speculation. mostly copy-pasta from my Ars Technica comment]
My takes on this in no particular order:
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Microsoft effectively has no consumer chat offerings, and this would fill a big gap/niche. Teams for consumers is overkill and I believe (based on personal anecdotes) that it’s not very popular. Skype is dead in all but name (sorry folks, but c’mon), and so this could be really valuable. It’s a well-built and well-loved service with inroads in the gaming, artistic/creative, etc spaces.
1b. I don’t think the near-term future of this acquisition would change that trajectory, as I think heavy Microsoft account integration and so on would be relatively slow to materialize and (hopefully) done more deliberately and carefully.
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While it’s easy to look at the botched Skype acquisition and see dire portents I think it’s more instructive to look at Microsoft’s mega-acquisitions under new leadership (‘The Nadella Effect,’ if you like). I believe the substantially more hands-off approach taken with LinkedIn, GitHub, etc would likely be repeated with a Discord acquisition. This, in my reading, means that an acquisition might increase tie-ins with Microsoft services (hello Xbox) but it would not simultaneously come with handicapping of non-Microsoft integrations. That particular hegemony strategy isn’t currently in favor at the company so I wouldn’t expect to see it repeated. The consensus seems to be that both LinkedIn+GitHub acquisitions are going well, so why change what has worked in the past?
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I’m a Discord Nitro subscriber basically because I get $100/yr of value from Discord. That said, I would imagine that subscription fee could be sort of consumed through other offerings (GamePass + xCloud is a natural fit here in the electronic gaming space).
If you, like me, value the ad-free nature of Discord then a purchase of Discord, and particularly a purchase by a non-advertising company, should be seen as really good news. A different purchaser (Amazon, Google, Facebook, etc) with stronger capability in the consumer ad space would see things very differently here.
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This is not the same as Google’s struggles with chat offerings either as the long lineage of Microsoft’s eventual failures in this space are both less numerous and spread over a span of time that is basically double Google’s. I also think Google’s struggles are substantially more self-inflicted (like killing products people actively enjoy in favor of some new unproven system, vs. slowly letting the products rot) but Microsoft’s struggles in the consumer chat/comms space are farcical for other reasons. 😅